/* Engagement and customer surfaces share the product system without changing task authority. */
.iq-engagement{--engagement-accent:var(--brand,#5146bd);--engagement-wash:var(--surface-soft,#f5f4fc);min-width:0;display:flow-root}
.iq-engagement .page-heading{align-items:flex-start;gap:16px;flex-wrap:wrap;margin-bottom:24px}
.iq-engagement .page-heading>div{flex:1 1 320px;min-width:0}
.iq-engagement .page-heading h1{letter-spacing:-.035em;line-height:1.15;margin-block:0 12px}
.iq-engagement .page-heading p{max-width:66ch;line-height:1.65;margin:0;color:var(--muted,#626c80)}
.iq-engagement .panel{overflow:clip;border:1px solid var(--line,#e2e4ed);border-radius:20px;background:var(--surface,#fff);box-shadow:0 4px 20px #25305c05;margin-block:20px}
.iq-engagement .panel-head{min-height:68px;padding:20px 24px;gap:12px;border-bottom:1px solid var(--line,#e2e4ed)}
.iq-engagement .panel-head h2{font-size:1.0625rem;letter-spacing:-.015em;line-height:1.4;margin:0}
.iq-engagement .panel-body{padding:22px 24px}
.iq-engagement .notice{border:1px solid var(--line,#e2e4ed);border-inline-start:3px solid var(--engagement-accent);border-radius:14px;background:var(--engagement-wash);padding:16px 20px;font-size:0.8125rem;line-height:1.75;color:var(--ink,#26315b);overflow-wrap:anywhere}
.iq-engagement .notice strong{font-weight:600}
.iq-engagement .marketing-filters,.iq-engagement .journey-progress-filters{display:flex;align-items:end;gap:14px;flex-wrap:wrap;padding:20px 24px;background:var(--surface-soft,#f8f9fc);border-bottom:1px solid var(--line,#e2e4ed);margin:0}
.iq-engagement .marketing-filters>.field,.iq-engagement .journey-progress-filters>.field{flex:1 1 180px;min-width:0;margin:0}
.iq-engagement .form-grid{gap:18px;align-items:start}
.iq-engagement .field label{display:block;margin-bottom:8px;font-size:0.8125rem;font-weight:600;line-height:1.6}
.iq-engagement .field input,.iq-engagement .field select,.iq-engagement .field textarea{max-width:100%;min-height:46px;border-radius:11px}
.iq-engagement button,.iq-engagement a.secondary{min-height:44px}
.iq-engagement .primary{display:inline-flex;align-items:center;justify-content:center;gap:10px}
.iq-engagement .primary .saj-icon{width:17px;height:17px;flex:none}
[dir=rtl] .iq-engagement .primary .saj-icon{transform:rotate(180deg)}
.iq-engagement .actions{gap:8px;flex-wrap:wrap;align-items:center}
.iq-engagement .table-wrap{margin:0;max-width:100%;overscroll-behavior-inline:contain}
.iq-engagement table{width:100%;border-collapse:collapse;font-size:0.8125rem}
.iq-engagement th{padding:14px 20px;background:var(--surface-soft,#f8f9fc);font-size:0.8125rem;font-weight:600;letter-spacing:.035em;text-align:start;color:var(--muted,#626c80);white-space:normal}
.iq-engagement td{padding:18px 20px;vertical-align:top;line-height:1.6;text-align:start;overflow-wrap:anywhere}
.iq-engagement td strong{font-size:0.875rem;font-weight:600}
.iq-engagement td small{display:block;line-height:1.6;margin-top:5px;color:var(--muted,#626c80);overflow-wrap:anywhere}
.iq-engagement tbody tr:last-child td{border-bottom:0}
.iq-engagement tbody tr:hover{background:var(--surface-soft,#fafafe)}
.iq-engagement .filter-bar{display:flex;gap:6px;flex-wrap:wrap;padding:6px;border:1px solid var(--line,#e2e4ed);border-radius:14px;background:var(--surface,#fff);margin-block:20px}
.iq-engagement .filter-bar button{border:0;box-shadow:none;background:transparent;color:var(--muted,#626c80);border-radius:10px;padding:10px 14px;font-size:0.8125rem}
.iq-engagement .filter-bar button[aria-pressed=true],.iq-engagement .filter-bar button[aria-current=page]{background:var(--engagement-wash);color:var(--engagement-accent);font-weight:600}
.iq-engagement .filter-bar button:hover{background:var(--engagement-wash)}
.iq-engagement .activity{display:flex;flex-wrap:wrap;align-items:center;gap:14px;padding:18px 0;border-bottom:1px solid var(--line,#e2e4ed)}
.iq-engagement .activity:last-child{border-bottom:0}
.iq-engagement .activity>div:first-child{flex:1 1 220px;min-width:0}
.iq-engagement .activity strong,.iq-engagement .activity small{display:block;overflow-wrap:anywhere}
.iq-engagement .activity small{margin-top:6px;color:var(--muted,#626c80);line-height:1.6}
.iq-engagement .customer-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 22px;margin:0}
.iq-engagement .customer-fields>div{padding:14px 0;border-bottom:1px solid var(--line,#e2e4ed);min-width:0}
.iq-engagement .customer-fields dt{font-size:0.8125rem;color:var(--muted,#626c80);margin-bottom:7px}
.iq-engagement .customer-fields dd{margin:0;font-size:0.875rem;line-height:1.55;overflow-wrap:anywhere}
.iq-engagement .customer-timeline-item{position:relative;border-inline-start:2px solid var(--line,#e2e4ed);padding:0 0 24px 20px;padding-inline:20px 0;margin-inline-start:7px;margin-bottom:0}
.iq-engagement .customer-timeline-item::before{content:"";position:absolute;inset-inline-start:-6px;top:5px;width:10px;height:10px;border:2px solid var(--surface,#fff);border-radius:50%;background:var(--engagement-accent)}
.iq-engagement .customer-timeline-item:last-child{padding-bottom:0;border-color:transparent}
.iq-engagement .customer-timeline-item small{display:block;color:var(--muted,#626c80);line-height:1.7;margin-top:7px;overflow-wrap:anywhere}
.iq-engagement .customer-message{border:1px solid var(--line,#e2e4ed);background:var(--surface-soft,#f8f9fc);border-radius:0 14px 14px 14px;padding:14px 16px;line-height:1.7;white-space:pre-wrap;overflow-wrap:anywhere}
.iq-engagement details{border:1px solid var(--line,#e2e4ed);border-radius:12px;padding:0 16px;margin-block:12px;background:var(--surface,#fff)}
.iq-engagement summary{min-height:48px;align-content:center;font-weight:600;font-size:0.8125rem;line-height:1.65;cursor:pointer;padding-block:10px;overflow-wrap:anywhere}
.iq-engagement details[open]{padding-bottom:16px}
.iq-engagement .journey-starters{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}
.iq-engagement .journey-starters button{display:flex;flex-direction:column;align-items:start;gap:12px;padding:20px;text-align:start;border-radius:16px;background:var(--surface,#fff);border:1px solid var(--line,#e2e4ed)}
.iq-engagement .journey-starters small{line-height:1.6;font-weight:400;color:var(--muted,#626c80)}
.iq-engagement .journey-step{border:1px solid var(--line,#e2e4ed);border-radius:16px;background:var(--surface,#fff);padding:20px;margin-block:12px;position:relative}
.iq-engagement .journey-step-head{display:flex;gap:12px;justify-content:space-between;align-items:center;margin-bottom:16px;flex-wrap:wrap}
.iq-engagement .journey-step.current-step{border-color:var(--engagement-accent);box-shadow:0 0 0 3px var(--engagement-wash)}
.iq-engagement .journey-check{display:flex;align-items:flex-start;gap:10px;padding:12px 0;line-height:1.65}
.iq-engagement .journey-check input{flex:none;margin-top:5px}
.iq-engagement .journey-preview,.iq-engagement .preview-grid>div,.iq-engagement .preview-grid>p{border:1px solid var(--line,#e2e4ed);border-radius:14px;padding:18px;background:var(--surface-soft,#f8f9fc);line-height:1.7;overflow-wrap:anywhere}
.iq-engagement .cards{gap:14px}
.iq-engagement .stat{border:1px solid var(--line,#e2e4ed);border-radius:16px;background:var(--surface,#fff);padding:20px;box-shadow:none}
.iq-engagement .stat-label{font-size:0.8125rem;line-height:1.55;color:var(--muted,#626c80)}
.iq-engagement .studio-media-preview{display:block;max-width:100%;max-height:55dvh;object-fit:contain;border-radius:14px;background:var(--surface-soft,#f8f9fc)}
.engagement-dialog .dialog-footer{gap:10px;flex-wrap:wrap;border-top:1px solid var(--line,#e2e4ed);padding-top:20px;margin-top:24px}
.engagement-dialog>p,.engagement-dialog form>p{font-size:0.875rem;line-height:1.7;color:var(--muted,#626c80)}
.engagement-dialog textarea{width:100%;min-height:112px;resize:vertical;line-height:1.65}
.engagement-dialog input[type=file]{width:100%;padding:18px;border:1px dashed var(--line,#c9cddd);border-radius:12px;background:var(--surface-soft,#f8f9fc)}
.engagement-dialog input[type=file]::file-selector-button{min-height:40px;margin-inline-end:12px;border:0;border-radius:8px;padding:8px 14px;background:var(--engagement-wash);color:var(--engagement-accent);font:inherit;cursor:pointer}
@media(max-width:1000px){.iq-engagement .grid-two,.iq-engagement .journey-grid{grid-template-columns:minmax(0,1fr)}.iq-engagement .journey-starters{grid-template-columns:1fr}.iq-engagement .page-heading>div{flex-basis:100%}}
@media(max-width:600px){.iq-engagement .panel{border-radius:16px;margin-block:16px}.iq-engagement .panel-head,.iq-engagement .panel-body{padding:18px 16px}.iq-engagement .page-heading{gap:12px;margin-bottom:18px}.iq-engagement .page-heading h1{font-size:1.6875rem}.iq-engagement .page-heading>button{flex:1 1 auto}.iq-engagement .notice{padding:14px 16px}.iq-engagement .marketing-filters,.iq-engagement .journey-progress-filters{padding:16px;gap:12px}.iq-engagement .marketing-filters>.field,.iq-engagement .journey-progress-filters>.field{flex-basis:100%}.iq-engagement .marketing-filters>button,.iq-engagement .journey-progress-filters>button{width:100%}.iq-engagement .form-grid,.iq-engagement .preview-grid{grid-template-columns:minmax(0,1fr)}.iq-engagement .customer-fields{grid-template-columns:minmax(0,1fr)}.iq-engagement .filter-bar{flex-wrap:nowrap;overflow:auto;max-width:100%;scroll-padding:6px}.iq-engagement .filter-bar button{flex:none;white-space:nowrap}.iq-engagement .activity>.actions{width:100%}.iq-engagement .activity>.actions button{flex:1 1 auto}.iq-engagement .journey-step{padding:16px}.iq-engagement .journey-step-head .actions{width:100%}.iq-engagement .cards{grid-template-columns:repeat(2,minmax(0,1fr))}.iq-engagement .stat{padding:16px}.engagement-dialog .dialog-footer>*{flex:1 1 auto}.iq-engagement .customer-timeline-item{padding-inline-start:16px}}
@media(prefers-reduced-motion:no-preference){.iq-engagement button,.iq-engagement a.secondary{transition:background-color .16s ease,border-color .16s ease,box-shadow .16s ease}}
